Restraints, riots, burnout, & turnover: Shared bodystate and your collective client base
Bodystates are contagious. Training staff to change the bodystate can reduce sick days, interpersonal disputes, and staff turnover, and increase productivity and successful client engagement. Depending on how proficient your staff are at shifting the shared bodystate of your collective client base, shared bodystate can be your organization’s most expensive or most valuable currency.
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References and suggested reading/listening:
Peer Reviewed Scholarly Publications
Barsade, S. G. (2002). The Ripple Effect: Emotional Contagion and Its Influence on Group Behavior. Administrative Science Quarterly, 47(4), 644. https://doi.org/10.2307/3094912
Bonini, L., Rotunno, C., Arcuri, E., & Gallese, V. (2022). Mirror neurons 30 years later: implications and applications. In Trends in Cognitive Sciences (Vol. 26, Issue 9, pp. 767–781). Elsevier Ltd. https://doi.org/10.1016/j.tics.2022.06.003
Carr, L., Iacoboni, M., Dubeau, M.-C., Mazziotta, J. C., & Lenzi, G. L. (2003). Neural mechanisms of empathy in humans: A relay from neural systems for imitation to limbic areas. Proceedings of the National Academy of Sciences, 100(9), 5497–5502. https://doi.org/10.1073/pnas.0935845100
Christov-Moore, L., & Iacoboni, M. (2016). Self-other resonance, its control and prosocial inclinations: Brain-behavior relationships. Human Brain Mapping, 37(4), 1544–1558. https://doi.org/10.1002/hbm.23119
Ellis, B. J., Bianchi, J., Griskevicius, V., & Frankenhuis, W. E. (2017). Beyond Risk and Protective Factors: An Adaptation-Based Approach to Resilience. Perspectives on Psychological Science, 12(4), 561–587. https://doi.org/10.1177/1745691617693054
Eres, R., Decety, J., Louis, W. R., & Molenberghs, P. (2015). Individual differences in local gray matter density are associated with differences in affective and cognitive empathy. NeuroImage, 117, 305–310. https://doi.org/10.1016/j.neuroimage.2015.05.038
Eres, R., & Molenberghs, P. (2013). The influence of group membership on the neural correlates involved in empathy. Frontiers in Human Neuroscience, 7, 1–6. https://doi.org/10.3389/fnhum.2013.00176
Hatfield, E., Cacioppo, J. T., & Rapson, R. L. (1993). Emotional Contagion. Current Directions in Psychological Science, 2(3), 96–100. https://doi.org/10.1111/1467-8721.ep10770953
Iacoboni, M. (2009). Mirroring People: The Science of Empathy and How We Connect with Others. Picador.
Iacoboni, M., & Mazziotta, J. C. (2007). Mirror neuron system: basic findings and clinical applications. Annals of Neurology, 62(3), 213–218. https://doi.org/10.1002/ana.21198
Iacoboni, M., Molnar-Szakacs, I., Gallese, V., Buccino, G., Mazziotta, J. C., & Rizzolatti, G. (2005). Grasping the Intentions of Others with One’s Own Mirror Neuron System. PLoS Biology, 3(3), e79. https://doi.org/10.1371/journal.pbio.0030079
Prochazkova, E., & Kret, M. E. (2017). Connecting minds and sharing emotions through mimicry: A neurocognitive model of emotional contagion. Neuroscience and Biobehavioral Reviews, 80(May), 99–114. https://doi.org/10.1016/j.neubiorev.2017.05.013
Rizzolatti, G., & Craighero, L. (2004). The Mirror-Neuron System. Annual Review of Neuroscience, 27, 169–192. https://doi.org/10.1146/annurev.neuro.27.070203.144230
Rudolph, K. D., Skymba, H. V., Modi, H. H., Davis, M. M., & Sze, W. Y. (2022). Biological Embedding of Peer Experiences: The Contribution of Peer Adversity to Stress Regulation. In P. A. van Lier & K. Deater-Deckard (Eds.), Biosocial Interplay During Elementary School (pp. 111–151). Springer International Publishing. https://doi.org/10.1007/978-3-031-07109-6_6
Wicker, B., Keysers, C., Plailly, J., Royet, J.-P., Gallese, V., & Rizzolatti, G. (2003). Both of Us Disgusted in My Insula. Neuron, 40(3), 655–664. https://doi.org/10.1016/S0896-6273(03)00679-2
Podcasts and interviews:
Media credit (photo/video/audio/animation) Sincere thanks to the following artists
Thumbnail Image - Ripple in water - Unnamed author, Canva
Tiered Building – Ben McLeod, Unsplash
News Article – 6 teens, 1 man facing charges after fight breaks out at Boston playground, CBS News Boston, https://www.cbsnews.com/boston/news/6-teens-1-man-charges-fight-boston-playground/
News Article – A staffing shortage in PA juvenile justice system is creating a public safety crisis, CBS Local 21 News, https://local21news.com/news/facing-the-future/a-staffing-shortage-in-pa-juvenile-justice-system-is-creating-a-public-safety-crisis
News Article – Maine kids in youth prison are often locked in cells because of staff shortages, Maine Public, https://www.mainepublic.org/news/2022-10-24/maine-kids-in-youth-prison-are-often-locked-in-cells-because-of-staff-shortages
News article – Nearly two years after it was slated to close, staffing shortages continue to plague Wisconsin youth prison, Wisconsin Public Radio, https://www.wpr.org/lincoln-hills-copper-lake-youth-prisons-staffing-shortages
News Article - NC juvenile justice system facing critical shortage and unsafe conditions for youth and staff at detention centers, Public Radio for Eastern North Carolina, https://www.publicradioeast.org/pre-news/2023-05-18/nc-juvenile-justice-system-facing-critical-shortage-and-unsafe-conditions-for-youth-and-staff-at-detention-centers
National Institute of Corrections Webinar Series “Promoting Civility in the Correctional Workplace”, https://nicic.gov/resources/nic-library/webinars-broadcasts/promoting-civility-correctional-workplace-webinar-series
Government Building - Taylor Cole, Unsplash
News Article – ‘Back to one meal a day’: SNAP benefits drop as food prices climb, NPR, https://www.npr.org/2023/03/17/1163131918/snap-benefits-food-hunger-pandemic-assistance
News Article – Kentucky Caseworkers plead for help amid staffing shortage, heavy caseloads, WDRB, https://www.wdrb.com/news/kentucky-social-workers-plea-for-help-amid-staffing-shortage-heavy-caseloads/article_61a37942-b2f7-11ed-9732-471ad72ffa46.html
News Article - Residents frustrated as skyrocketing caseloads, staffing shortages ‘wreak havoc’ on Richmond social services, CBS 6 News Richmond, https://www.wtvr.com/news/local-news/staffing-shortages-skyrocketing-caseloads-wreck-havoc-on-richmond-social-services-february-15-2023
Wrist watch – fancycrave1, Pixabay
Budget on computer screen – Carlos Muza, Unsplash
Person at desk – Claudio_Scott, Pixabay (Stock photo. Posed by model)
Person having chest pains – istock.com/PeopleImages (Stock video. Posed by model)
Dad and son reuniting – Cinematic_Vision, Storyblocks (Stock video. Posed by models)
Employee and Supervisor – istock.com/SDI Productions (Stock photo. Posed by models)
Profile Picture on Google review - Leyli Nova, Unsplash (Stock photo. Posed by model)
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Disclaimer: The contents of this video are for informational and educational purposes only and are not intended to be medical or psychiatric advice, diagnosis, or treatment, nor to replace medical or psychiatric care. The information presented herein represents the perspective of the author. The concepts presented are accurate and conform to the available scientific evidence to the best of the author's knowledge as of the time of posting. Always seek the advice of qualified mental health providers with any questions regarding any emotional or psychological condition. Never disregard professional mental health advice or delay seeking it because of information contained in Body and Behavior Institute videos. Body and Behavior Institute is an initiative of Limbic Legacy.
